Contract and Sales Support
Area:
Job ref:
1608285
Contract and Sales Support
Location: Reading
Competitive salary!!
Churches Fire is a highly recognised, industry leading Fire and Security business and is growing rapidly. Churches Fire has a track record of providing fantastic opportunities to candidates throughout the Country. Due to our expanding team and client base, we are now seeking Contract and Sales Support to join!
We are recruiting on behalf of a leading national provider of fire and security solutions, trusted by thousands of businesses across the country. With many years of industry experience, this team prides itself on delivering exceptional service and high-quality, reliable systems. They are now looking to expand their team who share their commitment to safety and customer satisfaction.
About the role:
The role of Contracts & Sales Support is primarily to manage and support existing client contracts, onboard new clients and provide sales support, including submitting tenders and quotations.
In addition to establishing strong client relationships, the role will require communication between departments including Sales, Operations, FRA Technical Team, Fire Engineering and Accounts to ensure that all client expectations are being delivered to a consistent and high standard and that KPI’s are being met.
General Responsibilities
Churches Fire and Security is keen to encourage applications from all areas of the community regardless of cultural background, ethnicity, gender identity, sexual orientation, sex or disability and we assess applications purely on the basis of skill. We recognise the advantages of our staff being themselves at work, and see the different views and experiences of people from varying backgrounds as a firm advantage. As an employer we view applications from service personnel or service leavers positively. We are proud signatories to the Armed Forces Covenant and there are many roles within our business which may be suitable for people with an MOD background.
Location: Reading
Competitive salary!!
Churches Fire is a highly recognised, industry leading Fire and Security business and is growing rapidly. Churches Fire has a track record of providing fantastic opportunities to candidates throughout the Country. Due to our expanding team and client base, we are now seeking Contract and Sales Support to join!
We are recruiting on behalf of a leading national provider of fire and security solutions, trusted by thousands of businesses across the country. With many years of industry experience, this team prides itself on delivering exceptional service and high-quality, reliable systems. They are now looking to expand their team who share their commitment to safety and customer satisfaction.
About the role:
The role of Contracts & Sales Support is primarily to manage and support existing client contracts, onboard new clients and provide sales support, including submitting tenders and quotations.
In addition to establishing strong client relationships, the role will require communication between departments including Sales, Operations, FRA Technical Team, Fire Engineering and Accounts to ensure that all client expectations are being delivered to a consistent and high standard and that KPI’s are being met.
General Responsibilities
- Maintain contact with clients through regular phone calls/care calls and attend meetings with the Sales Director and Head of Operations where necessary.
- To maintain up to date information on the client requirements on SharePoint.
- Training internal team members on any new accounts/tasks and changes to the operations of an account.
- Assist the Sales Team with tenders and quotations when there is an increase in enquires.
- To work closely with the Sales Team to maintain or increase conversion of quotes to accepted works orders.
- To promote new products and work cohesively with the Sales Team to grow and retain the account.
- To ensure the invoicing on your accounts is carried out by Accounts Team accurately, feedback any issues to management.
- To ensure overdue debt is kept to a minimum on the account with the assistance of the Accounts Team.
Churches Fire and Security is keen to encourage applications from all areas of the community regardless of cultural background, ethnicity, gender identity, sexual orientation, sex or disability and we assess applications purely on the basis of skill. We recognise the advantages of our staff being themselves at work, and see the different views and experiences of people from varying backgrounds as a firm advantage. As an employer we view applications from service personnel or service leavers positively. We are proud signatories to the Armed Forces Covenant and there are many roles within our business which may be suitable for people with an MOD background.
