Booking Coordinator- Reading

Area:
Job ref:
1608245
Booking Coordinator Reading
Monday to Friday - Permanent
Competitive Salary
  
Churches Fire and Security Ltd is and an industry leading national Fire Security business that is rapidly growing and seeking a proactive and motivated professional to join the team. We have a track record of providing fantastic opportunities to candidates throughout the country and are seeking a Booking Coordinator to join our team.

About the role:
A Booking Co-ordinator is responsible for managing appointments, coordinating Assessor schedules, and providing support to onsite personnel. This role plays a vital part in delivering high-quality customer service and ensuring client expectations are consistently met. Booking Co-ordinators will be allocated a set list of clients to promote consistency and close working relationships with the clients.
  
Your responsibilities:
  • Manage and coordinate appointments, bookings and schedules.
  • Communicate with clients to confirm bookings and address any changes or inquiries.
  • Maintain and update calendars, booking systems and relevant databases.
  • Support internal teams (e.g., field staff, trainers, consultants) by providing up-to-date scheduling information and necessary information.
  • Monitor booking workflows to avoid conflicts, delays or double bookings.
  • Handle cancellations, rescheduling and urgent booking requests promptly and professionally.
  • Ensure a high standard of customer service and client satisfaction.
  • Arrange flights, accommodations and transport where required.
  
Apply now or contact the Recruitment Team on; 0333 0112 328

Churches Fire and Security is keen to encourage applications from all areas of the community regardless of cultural background, ethnicity, gender identity, sexual orientation, sex or disability and we assess applications purely on the basis of skill. We recognise the advantages of our staff being themselves at work, and see the different views and experiences of people from varying backgrounds as a firm advantage. As an employer we view applications from service personnel or service leavers positively. We are proud signatories to the Armed Forces Covenant and there are many roles within